Policies

• A Deposit of 20% is required when you book a décor package. Another 30% is required 3 months before your wedding day.
• Remaining 50 % must be paid 2 weeks before your wedding or event date.
• Cancellation notice is required in writing (e-mail, fax) within a maximum of 3 weeks after the contract is signed or the first payment is forfeited.
• The customer is responsible for all damage to our property. A damage deposit is required.

Rentals

• A Deposit of 50% is required when you book rentals.
• Remaining 50% must be paid 2 weeks before your wedding or event date.
• Cancellation notice is required in writing (e-mail, fax) within a maximum of 3 weeks after the contract is signed or the first payment is forfeited.
• The customer is responsible for all damage to our property. A damage deposit is required.

Pick-ups and Returns

• Rentals can be picked at 2:00 pm the day before your event day and returned no later than 2:00 pm the following day. A full rental will apply after 2:00 pm for each day the materials are not returned.

Wholesale Veils

• Your wholesale order will be completed or exchanged within 10 business days and shipped to you.
• The shipping charge is $10.00 inside Canada. If your order is over $250 we provide free shipping.
• If you are not satisfied with your order, please contact us by e-mail info@weddingfinesse.ca within 5 business days from the delivery date and we will exchange your veils and ship them to you within the next 10 business days, or return your money
• Full payment is required prior to shipment.
• A 50% deposit is required when you order your veil or mantilla. The balance is due when you pick up your order (local customers). Online customers must pay 100% at the time the order is made.
• All retail sales and special orders and final.